Return Policy

All refund requests are processed by Agra Shiv Tour & Travels within 5-7 business days.
The payments will always be done via the original source of payment.
For any refund requests, you have to call Agra Shiv Tour & Travels.

Frequently Asked Questions

Who are Agra Shiv Tour & Travels?

Agra shiv tour & travels is an online car rental booking portal which provide a wide range of cars for selection. We are providing the services to outstation, One Way Drop, Airport Pickup or Drop, Local travel.

Where Agra Shiv Tour & Travels operate?

Agra Shiv Tour & Travel are currently providing the services in Delhi-NCR, Mumbai, Bangalore, Hyderabad, Jaipur, Chennai, Manali and Pune.

How to book a cab on  Agra Shiv Tour & Travels?

You can either book online through our mobile responsive website or may call at 9759000249

How to cancel my booking?

You can email us for booking cancellation. Please check our cancellation and modification policy.

How is the total fare calculated?

  • Total fare is calculated on the basis of kilometers. Our rate varies with car model and city.
  • If you are intercity travel customers then you need to pay driver allowance. The allowance will be vary with the different types of cab or city wise. It ranges from Rs 200 to 500. Apart from that you have to pay the night allowance, which will also be charged if driver runs the vehicle during night hours.
  • Toll, parking and state taxes will be charged on actual basis during the end of the journey. Ask the driver to provide the relevant receipts if possible.
  • A customer should pay the Service Tax as per Govt rules which is 5.6% of total trip cost now-a-days.

How do I pay for the service ?

A customer can pay an advance or full amount online by Net Banking, Debit / Credit card or Wallet. The rest of the amount can be paid directly to the driver after completion of the trip.

Is it safe to pay online?

Yes, the online payment is completely safe and secure. As per company policy, Agra Shiv Tour & Travels don’t store any card details.

Are you offering services to corporates?

Yes, Agra Shiv Tour And Travels offer car rental services to corporate.

Does Agra Shiv Tour & Travels offer services to travel agents?

Yes, Agra Shiv Tour & Travels offer car rental services to travel agents. Agents should register with us to book car rental services for their customers.